Drivers who hold licenses that may soon expire now have more time to renew them, in light of computer problems at Idaho department of motor vehicles.
Almost all Idaho driver’s licenses will be valid through Oct. 31, according to Jennifer Gonzalez, spokeswoman for the Idaho Transportation Department.
There are a few exceptions to the grace period, according to a recent statement from the department. The extension does not apply to holders of commercial drivers licenses without legal presence documents on file with Idaho’s department of motor vehicles. It also does not apply to drivers whose privileges are withdrawn until they fulfill reinstatement requirements, according to the release.
The announcement comes as departments of motor vehicles remain closed in Ada and Canyon counties to allow time for Idaho Transportation Department staff continued to work on the computer systems used to issue driver’s licenses to customers, according to statements issued on Twitter.
It marks the third day in a row DMVs have had to suspend service because of computer problems. Monday and Tuesday’s problems stemmed from Gemalto, the vendor of the ITD’s computer program.
“Computers at the Ada County Driver’s License office at 400 N. Benjamin Lane are down, again, so we are suspending service,” the Ada County Sheriff’s Office statement reads. “Chances are they will stay down. We will let you know if we reopen.”
Then at about 10 a.m., the Ada County Sheriff’s Office announced via Twitter its DMV would be closed for the rest of the day. The statement hoped for ITD to “figure out their problems so we can reopen tomorrow.”
Canyon County’s statement is similar, stating “the driver’s license office is closed again today to allow @IdahoITD to work on a temporary solution to their ongoing computer issues. They hope to have it implemented by tomorrow morning.”
On Tuesday afternoon, both the Idaho Sheriffs’ Association and ITD held press conferences to address the problem. Multiple Idaho sheriffs — whose employees are legally mandated to issue driver’s licenses — voiced their frustration with a computer system they felt they had no part in choosing. They spoke about the way the closures hurt customers who take time off work to go to the DMV, and added that computer problems also create a public safety issue, because it means police officers don’t have the most up-to-date information when conducting traffic stops.
Alberto Gonzalez, the state’s DMV administrator, also spoke to media Tuesday afternoon at ITD’s headquarters. In an effort to streamline driver’s license services, he explained, departments will work to remove Gemalto from the process, although he said ITD will continue to work with the company in other ways.
The perceived lack of communication between sheriffs and ITD eventually drew a response Tuesday from Gov. Butch Otter, who said he will establish a working group to examine the issue and find a solution.



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