City Water

The city of Pocatello Water Department.

POCATELLO — City officials warn there may have been unauthorized access to personal information from municipal utility customers who use payment cards to pay their bills on the city's online portal.

"The investigation is ongoing, and we are working diligently with the portal provider and cybersecurity experts to determine the nature and scope of this event," the city said in a Monday press release. "Additional information will be shared as it becomes available."

Pocatello City Councilman Rick Cheatum said the good news is that the city caught the issue early.